Terms of service

Last Updated: August 12, 2026

Welcome to MatchaAlways. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

Overview

This website is operated by MatchaAlways. Throughout the site, the terms “we”, “us” and “our” refer to MatchaAlways. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.

Online Store Terms

By agreeing to these Terms of Service, you confirm that:

  • You are at least the age of majority in your jurisdiction
  • You will not use our products for any illegal or unauthorized purpose
  • You will not violate any laws in your jurisdiction

Products & Services

We sell tees, sweatshirts, and ceramic mugs designed for matcha lovers.

We reserve the right to:

  • Modify or discontinue products at any time
  • Limit quantities of any product
  • Refuse any order at our discretion

We make every effort to display product colors and images accurately, but we cannot guarantee your screen will reflect exact colors.

Pricing & Payments

  • All prices are listed on our website and are subject to change without notice
  • We reserve the right to correct any pricing errors
  • Payments are processed securely through third-party payment providers

Order Accuracy

You agree to provide current, complete, and accurate purchase information.
We are not responsible for delays or issues caused by incorrect details provided by you.

Shipping & Delivery

Delivery times are estimates and may vary depending on your location.
We are not responsible for delays caused by carriers or unforeseen circumstances.

Returns & Refunds

Our Return & Refund Policy governs all returns.
We only accept returns if:

  • The product is damaged, or
  • The product is not delivered

For more details, please refer to our Return & Refund Policy page.

Intellectual Property

All content on this website, including images, designs, logos, and text, is the property of MatchaAlways and may not be used without permission.

Prohibited Uses

You are prohibited from using the site:

  • For unlawful purposes
  • To violate any regulations or laws
  • To transmit harmful code or spam
  • To interfere with the website’s security

Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted or error-free.

MatchaAlways shall not be liable for any:

  • Direct or indirect damages
  • Loss of data, profits, or revenue
  • Issues arising from the use of our products or website

Changes to Terms

We reserve the right to update or modify these Terms at any time.
Changes will be effective immediately upon posting.

Contact Information

For any questions regarding these Terms, you can contact us at:

📧 support@matchaalways.com